Public sector intranets [book]
Author: Anna Shaw
"A unique guide to the particular challenges faced by those who develop, implement and manage intranet sites for public sector organisations. Based on the real-life experiences of the contributors, the report offers practical advice on topics such as securing buy-in and raising awareness at all levels of the organisation, improving accessibility and usability, use of web 2.0 tools and ensuring relevance with a thorough and effective user-consultation process." - executive summary.

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